It provides coverage for loss, theft, damage including liquids and post-warranty defects. The following benefits are available for select smartphones, subject to parts availability:. In addition, it includes access to Tech Coach experts who can answer virtually any tech question. Typically, manufacturers provide a warranty that covers mechanical or electrical defects for a period of time usually 1 year from the date of purchase. If you think this coverage is what you need, Verizon Extended Warranty is the option for you.
If a worst-case scenario happens, are you willing to gamble the cost of a new phone to save a few dollars a month? If not, compare Verizon Device Protection plans to find the right coverage for you. Availability of same-day device replacement and set up is contingent on certain criteria including claim approval time, location, and technician availability.
Availability of same day repair depends on criteria such as claim approval time and technician availability. Repairs are performed by an Asurion-certified technician and come with a month warranty.
There are two ways to get month-to-month phone insurance: You can purchase it from your wireless carrier, in which case you'll simply pay the premium as an add-on to your wireless bill, or you can purchase it directly from a third-party insurance company such as SquareTrade. The main difference between the two is that carrier-provided insurance usually covers device malfunction, damage, loss and theft, while SquareTrade covers only malfunction and damage.
Verizon offers four protection tiers. You don't need this. It offers some extra features such as "as soon as next-day replacement," tech support and 50GB of "secure content storage. Sprint offers a two-tiered insurance plan. SquareTrade is one of the most popular third-party insurance providers, and it's cheaper than most carrier-provided options.
But it also offers less -- you won't be protected against loss or theft. Get more. Verizon Up. Device protection. Verizon Cloud. Health discounts. Social impact. Support Support Support Close. Support overview. Mobile support overview. Account management. International trip planner. Order status. Download My Verizon App.
Community Forums. Home support overview. Fios Internet. Home Phone. Speed Test. Download My Fios App. Contact us. Sign in. Choose your cart Mobile solutions. Home solutions. Have a phone you love? Line must remain active for 45 days. See vzw. Introduction Cost What is covered Device delivery, activation, setup and replacement Repair eligibility International benefits Verizon Extended Warranty Support, digital security and privacy tools Benefits of multi-device protection Learn more.
Page contents. Device Protection Insurance Comparison Chart. Cost The monthly cost of each device protection option varies by device. Device delivery, activation, setup and replacement PlanType Same-day delivery, activation and setup for new devices purchased on verizon. Repair eligibility Cracked screen repair and battery replacement are for select smartphones and subject to parts availability. Your pool of shared claims 3 claims per device per year can be used on any covered device in your plan.
While an individual plan leaves you with only 3 claims per year, the multi-device plan starts with 9 claims that can be used by any device with a coverage slot. So even if one member of your family is particularly unlucky and needs to use all 9 claims, their device will be covered. Once your claim is approved, replacement begins. Asurion provides customers with overnight shipping, and may even provide delivery on the same day depending on location and request time.
Verizon strives to replace your device with the same make and model. However, in the event that the specific make and model is unavailable, the best match of feature functionality will be determined. The devices also may be new or refurbished , and the color and features may be different.
Your damaged or defective device must be sent back to Asurion in the pre-paid shipping label provided with the replacement device. This needs to be done within days to avoid non-return charges. But if you happen to find your lost phone, please return it with the pre-paid return label included with your new device. Top 10 Questions About Device Protection.
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