You can buy rail tickets with our online ticket booking system, from a ticket vending machine or at a ticket office at your local station. If you make the same peak time journey three or more times a week you can save money. If you buy an annual season ticket you'll also get extra benefits and discounts on top. You can choose a ticket that's valid for any period from seven days to one year and you can get off at a different station along your route.
See how much a season ticket would cost. How you can save with a season ticket. Children aged under 5: Up to two children under five can travel with you free of charge if you have a valid ticket. But they can only sit in a seat if it's not needed by another passenger with a ticket. Children aged : You pay child fares up to the child's 16th birthday. The Railcard can save money for young people in full-time education. How the Railcard works. Students in or around Brighton or Worthing may be eligible for a Unizone ticket, which gives you unlimited travel at a discount.
Find out more about Unizone. See how easy it is to use Oyster cards on our network. There's a range of railcards that suit different kinds of passengers - that offer you around a third off standard fares.
See the range of railcards available. You can buy railcards online or from any of our ticket offices. Choose the one that suits you best. If part of your journey is with another train company who do offer seat reservations, we can arrange them for you subject to availability when you buy your ticket at a ticket office or online. Freedom pass holders can travel free on National Rail routes within the valid zones after on weekdays or at any time on weekends and public holidays.
If you are planning a trip that takes you out of the London zones and the service you are using stops within the London area, you will need to buy the additional appropriate ticket at the start of your journey. You can show your pass and you will only have to pay the additional fare starting from where the London Zone boundary ends to your final destination. Find out more about the freedom pass.
We don't accept personal cheques. Many companies have season ticket loan schemes so that their employees can get the benefits of an annual season ticket. If the train you planned to catch is delayed or cancelled and you decide not to travel, you can return your unused ticket except Season tickets to any National Rail ticket office for a full refund, no administration fee will be charged. If the train service is running normally and you decide not to travel you can apply for a refund at any National Rail ticket office by completing a refund application form within 28 days of the ticket's validity.
Our staff will tell you if your ticket is eligible for a refund. If you bought your ticket from anyone other than Gatwick Express, Great Northern, Southern or Thameslink please contact them for a refund. You are entitled to a refund of your season ticket within the validity of the ticket.
Any refund is calculated from the date you surrender your Season Ticket and will be the difference between the price you paid and the cost of a ticket or tickets for the period for which you have actually used the ticket up to and including the date a refund is requested or day passes used. Therefore, there may not always be a value remaining. Refunds are available from ticket offices. Timetable updates - please visit here for more information.
When choosing a flexible search you can add your travel preferences as part of the booking process. There have been no recent searches performed, your recently searched journeys will appear here. The selected departure date is after your return journey.
The selected return date is before your departure journey. Going departing after. For tickets purchased with CrossCountry using our website, mobile site, Train Tickets app, Seasons site or telesales, please see the table below.
Otherwise, please contact your original retailer. You may change your date and time of travel, but your origin and destination must remain the same.
Between Monday 21 June and 31 December , if you do not wish to refund your Advance train tickets, they can be exchanged for Rail Travel Vouchers, which are valid for 12 months from the date of issue. For example a National Rail Travel Voucher that expires on 30 June , may continue to be used up to and including 30 December To change your ticket please request in the My Account section of our site or Train Tickets app.
If you purchased without being logged into your account or do not hold an account please contact Web Support on sales. Our web support lines are open Monday - Sunday: Please include your booking reference number.
If it's after 6pm the day before travel, normal terms and conditions apply. Head back to the station at which you bought your ticket and our ticket office team will be happy to help amend your journey for you. To make this amendment, just speak to our team in the Ticket Office where you bought your ticket originally. If you would like to exchange your ticket for an evoucher instead then please click the link below for more information.
Find out more about exchanging your ticket for an evoucher. Up to the departure time of your train, you can amend the date and time of your ticket without an admin fee. To do this, please fill out this form and we will be in contact as soon as possible.
Head back to the station you bought it from, where the Ticket Office team can amend your ticket. Here's a list of all the stations we manage the Ticket Offices at. You must have returned to the station before your original departure time in order to amend the ticket. If you'd like to cancel the ticket entirely, click here for refund information. No, Season tickets cannot be amended. Get your tickets. Ticket offers From half price train tickets to seasonal discounts.
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